Why buy from Lords?

At Lords, we’re not just another furniture shop.

We’re an independent family-owned business providing an exceptional experience for every customer, from the moment you step into our showroom to long after your new furniture is delivered. Established in 1979 by Barry Lord, we’re still upholding our commitment to offering comfortable furniture at comfortable prices.

Why buy from Lords?

Extensive Selection: With over 4000 products in our showroom and more than 10,000 different options available, we have a selection far beyond that of big chain stores. When you visit our showroom, you can test our furniture, in fact we encourage you to get comfy—feel the fabrics, lie on the beds, sit on the sofas. Unlike online shopping, you can’t truly experience the quality of a piece until you’ve touched and felt it yourself. Ever had a supermarket food shop delivered and an item wasn’t what you were expecting – you don’t want to do that with a sofa, bed or dining table!

Personalised Service: As a small family business, we understand the value of personalised service. You won’t be passed around from one salesperson to another and we guarantee one member of the family will be in store every day. When you choose Lords, you’re speaking directly with a member of our knowledgeable team who’s dedicated to ensuring you choose the right product for your needs.  

No Pushy Sales Tactics: We believe in assisting, not pressuring. Our staff are here to answer any questions you have and provide further information without any pushy sales tactics. Don’t just take our word for it—our Google reviews speak volumes about the friendly and helpful service you can expect from us.

“Today received my king size divan bed.   Excellent service from start to end. Salesman was very polite, listened to all our requirements .Prices also in good range and was not “pushy”. Very friendly with us throughout our process. Thank you. Highly recommended.”  N. Kaluarachchi – Google Review

Handpicked Quality: We handpick all of our furniture to ensure it meets our highest standards. We have the same requirements as you – Does it look good, will it last and is it good value for money? You can shop with confidence, knowing that each piece has been carefully selected for its quality and durability.

Exceptional Customer Service: Our commitment to customer service doesn’t end after your furniture is delivered. If you encounter any problems, we’re just a phone call away. No call centres, no automated responses, no ‘Computer says no’—you can speak to our Managing Director, Ryan, who will personally ensure that any issues are promptly resolved.

At Lords, quality, care, and customer satisfaction are our top priorities. We’re open 7 days a week on Walsgrave Road, and our friendly staff are always ready to help you find the ideal furniture for your home.

Your journey to finding the perfect furniture starts with us!

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